Yes for groups of 6 please make a booking for Darwin Brasserie using the group booking widget, or email groups@skygarden.london to make a booking. For Fenchurch Restaurant please email: groups@skygarden.london or call: 0203 819 7723

Due to the recently changed government guidelines booking are available up to 6 people max.

Yes, we do accept group bookings to the sky garden. Please contact skygarden@20fenchurchstreet.co.uk to organise access for group bookings or find out more about here. For group booking enquiries in our restaurants and bars please contact groups@skygarden.london or call 0203 819 7723 Please allow 48 hours for a member of our team to get back to you.

The Sky Garden has a dedicated entrance on Philpot Lane, on the south-west corner of 20 Fenchurch Street. There are signs at ground level around the building. Those entering Sky Garden entrance with a valid ticket or restaurant reservation will go through security and take the lift up to Level 35.

In light of the COVID-19/Coronavirus pandemic and based on government advice, we are unsure of closure dates, we are currently planning to be open for the rest fo the year excluding Christmas Eve, Christmas Day, Boxing Day and New Years Eve.

Last entry to our bars is 10:00pm  (Sunday, Tuesday & Wednesday), 11:00pm (Thursday) and 12:00am (Friday – Saturday)

Please view a full list of our opening times here.

Sky Garden is open seven days a week, from early until late. Ticket holders can visit from 10am – 6pm weekdays, 11am – 9pm weekends. View a full list of our opening times here.

The views are spectacular throughout Sky Garden and won’t disappoint. We always do our best to accommodate window table requests but cannot always honour these.

No, helium balloons are not permitted in the Sky Garden or any of the restaurants and bars.

No, candles are not permitted in the Sky Garden due to being a potential fire hazard.

Yes, Sky Garden gift vouchers can be purchased here and can be used at any of our restaurants and bars.

Yes, we have a beautiful private dining room in Fenchurch Restaurant available for a variety of special occasions. Find out more about the Vinoly Room here. 

For guests who wish to bring their own wine to the restaurant, please note we charge a £30 corkage fee for wine (£60 for a magnum) and £75 for Champagne (£150 for a magnum).

Guests to Sky Garden are not permitted to bring alcohol onto the premises. This includes in Sky Pod Bar, City Garden Bar and Fenchurch Terrace. Please note, that any alcohol brought into the venue will be confiscated by security. The reception team cannot take any responsibility for alcohol left in the reception.

Our restaurants and bars operate a 30 day advanced booking policy and all bookings can be made online.

No, our restaurants and bars do not require you to book a free public ticket. We advise guests dining with us allow up to an hour before their reservation time to make the most of the gardens and views.

If you are dining in a restaurant please visit the restaurant queue on the right hand side of the reception. This is a separate queue to the public tickets.

For evening bookings from 6pm onward we operate a smart, casual dress code in Darwin Restaurant and Sky Garden Bars.

Fenchurch Restaurant operates a stricter dress code and sportswear, hoodies and gym trainers are not permitted here.

Please note flip flops, baseball caps and male vest tops are not permitted in the restaurants. Our management reserves the right to refuse admission to anyone we feel is inappropriately dressed.

Sky Garden is a naturally ventilated space, and therefore we recommend dressing appropriately on warmer and colder days.

The Vinoly Room in Fenchurch Restaurant can be hired for private use and seats up to 16 people. Darwin’s chef’s table in the main restaurant seats up to 20 guests so is perfect for group bookings.

The Sky Garden has two beautiful restaurants and two spectacular bars. 

You can learn more about our drinking and dining options here. 

We enforce airport-style security checks at Sky Garden and therefore large bags and suitcases are not permitted in the building, as this may delay your entrance and require extra security checks. Airport size hand-luggage suitcases are permitted as long as they can fit through the X-ray machines (max object size 615 x 410mm).

Unfortunately we do not have any storage facilities at Sky Garden and belongings cannot be left with reception or security. We therefore kindly request that alternative arranagements are made for storing bags and luggage ahead of your visit.

Only food and drink purchased from Sky Garden is permitted in the venue, except for baby food and milk. Hot and cold drinks as well as snacks are available to purchase from Sky Pod Bar and City Garden, with dining menus available in our restaurants Fenchurch and Darwin Brasserie.

Guests are welcome to bring handheld cameras to take photographs for personal use. It is not possible to bring tripods or other large items of photographic equipment into Sky Garden. To request a permit for commercial photography of filming please visit our press centre.

If you have lost an item whilst in the building, please make enquiries with the Security staff, where your details will be taken and if the item is found, your goods will be returned to you. To make enquiry regarding lost property please email info@skygarden.london. Please hand in any lost/found property to Security at the ground floor lobby. Security staff will attempt to re-unite the rightful owners with their property. Security staff will require the following details from the person/s handing in lost/found items: Full name / Location of where the item/s was found / Contact telephone number

The following items will be prohibited on entry, in addition to any items perceived to be capable of causing harm to the Sky Garden and others:

Free tickets are released every Monday morning (excluding bank holidays) for the following three weeks. To book your tickets and to check availability please click here.

Free public tickets to the Sky Garden are released on a weekly basis up to three weeks in advance. To book your tickets and to check availability please click here.

Children aged over five require a ticket to enter Sky Garden. We ask that guests book a standard ticket for any children accompanying them.

If you would like to change your booking we recommend you cancelling your ticket online and re-booking an alternative slot.

If you have any questions regarding your free ticket and changing the details please email skygarden@20fenchurchstreet.co.uk or call 0207 337 2344 (Monday to Friday 9:30am-5:30pm, closed on bank holidays)

Yes. A limited number of walk-in slots are available from Monday – Friday, however these are at the discretion of our staff and capacity of the Garden. We cannot guarantee entrance as a walk-in guest and would advise all visitors to book a ticket.

Alternatively, you can visit Sky Pod Bar without a free ticket on weekdays between  from 6:15pm onwards, and on weekends from 9:15pm onwards.

If you have booked a ticket but have not received your ticket via email we will be able to check you in using your booking reference and name. If you do not have a booking reference please contact skygarden@20fenchurchstreet.co.uk or 0207 337 2344 (Monday to Friday 9:30am-5:30pm, closed on bank holidays)

We will be ensuring our staff are fit to work by:

• Providing training on; social distancing, personal protective equipment, sanitisation protocols and the new service style to tables
• All staff will undergo daily temperature checks and will not be permitted to work if they have a high temperature 
• Strict hand washing practices including timed breaks and images of how to wash hands
• Some staff will be in face masks at all time e.g. all back of house and some front of house where possible.
• Uniforms and strict cleaning guidelines for all staff
• Enforcing a 14-day quarantine for those travelling from outside the UK
• Providing any PPE required by government guidelines
• Prohibiting sick employees in the workplace
• Strong procedures and practices to clean and sanitize surfaces
• Ensuring the person in charge of a foodservice facility is a certified food safety manager
• Ensuring the duty manager in charge is on site always during operating hours

Depending on the job role our staff will wear PPE: These include face masks and  gloves. All public bars have had plastic safety shields fitted to further protect staff and guests.

Ensuring the safety of guests and our staff is our first priority, as this allows our loyal diners the best possible experience at Sky Garden, therefore in line with government guidance, Sky garden requires all visitors to only visit: 

• If they have no symptoms of coronavirus (COVID-19) including a recent onset of a new continuous cough or a high temperature or a loss of, or change in, normal sense of taste or smell (anosmia).
• If you or any of your party have developed these symptoms, however mild, or you have received a positive coronavirus (COVID-19) test result, then you should immediately self-isolate and stay at home for at least 7 days from when your symptoms started. 

We ask any guests who feel unwell or show any COVID-19 symptoms to kindly not visit Sky Garden and cancel your booking as soon as possible. Please note, in such cases, we will waive the cancellation fee for those who cancel in advance.

We are committed to maintaining all necessary health and safety standards through every step of your visit to Sky Garden without negatively impacting your experience.

To prevent the spread of germs we have increased the frequency of our full venue cleaning schedule. All surfaces and tables will be cleaned with hospital-grade disinfectant at designated times and we have also installed additional hand sanitisation units throughout the space for guests to use. We have reduced the numbers of visitors in the day to ensure there is free time for more cleaning. 

In line with government guidelines, face coverings are mandatory in Sky Garden unless you are seated at a table in one of our restaurants or bar areas.

Guests will not be required to take a temperature check before entering Sky Garden, however in line with government guidance, Sky garden requires all visitors to only visit: 

• If they have no symptoms of coronavirus (COVID-19) including a recent onset of a new continuous cough or a high temperature or a loss of, or change in, normal sense of taste or smell (anosmia).
• If you or any of your party have developed these symptoms, however mild, or you have received a positive coronavirus (COVID-19) test result, then you should immediately self-isolate and stay at home for at least 7 days from when your symptoms started. 

Yes, there will be floor markers outlining a safe distance for guests, in line with government distancing guidelines. The floor markers will show the direction of movement permitted for all guests around the venue and to indicate the One-Way system.

6 guests will be permitted in the lift at any given time. More will be permitted if all guests are from the same household and as guidelines change.

No but in line with government guidance, Sky garden requires all visitors to only visit: 

• If they have no symptoms of coronavirus (COVID-19) including a recent onset of a new continuous cough or a high temperature or a loss of, or change in, normal sense of taste or smell (anosmia).
• If you or any of your party have developed these symptoms, however mild, or you have received a positive coronavirus (COVID-19) test result, then you should immediately self-isolate and stay at home for at least 7 days from when your symptoms started. 

The guest or staff member with symptoms would be isolated and contact would be made with the NHS to advise next steps.

Cleaning of the Sky Garden, shared surfaces, public bathrooms and touchpoints, will be done every hour throughout the day. Deep clean and sanitation will happen overnight.

We have reviewed all areas where a queue may occur and will be adding stickers to the ground to clearly show safe social distancing for guests to observe. This will be in line with the government’s guidelines.

Yes, there will be hand sanitiser stations at key points across the venue. As per government guidance, everyone is encouraged to carry a small pocket sanitizer with them at all times and we recommend all guests do this.

Please inform a member of staff immediately at a safe distance.

Please ensure you have the NHS COVID-19 Test and Trace app downloaded before you visit. You can scan the QR code when you arrive to check-in to Sky Garden.

In line with government guidance, Sky Garden requires all visitors to only visit: 

• If they have no symptoms of coronavirus (COVID-19) including a recent onset of a new continuous cough or a high temperature or a loss of, or change in, normal sense of taste or smell (anosmia).
• If you or any of your party have developed these symptoms, however mild, or you have received a positive coronavirus (COVID-19) test result, then you should immediately self-isolate and stay at home for at least 7 days from when your symptoms started. 

Following the Government’s recent announcement, from Monday 14th September we will no longer be taking bookings of more than 6 people.You can now be from multiple households or one household and to keep it simple we will only be taking a maximum of 6 people for a booking until further notice (regardless of your household or support bubble is over 6). We will keep this page updated with changes of this kind.

We are committed to maintaining all necessary health and safety standards through every step of your visit to Sky Garden without negatively impacting your experience.

Offering the very best hospitality and delivering an excellent dining experience in a safe and responsible way is our commitment.

Below, we have detailed some of our pledges:

• Floor queuing markers will indicate the required social distance between visitors outside the venue and through reception.
• Lifts will be limited to 6 people as a maximum to ensure we all maintain social distancing guidelines.
• All staff will be fully trained to manage queuing, ensuring the required social distance spacing between guests.
• Within Sky Garden we have considered any potential bottle neck areas which may occur at peak times such as restaurant entrances, the terrace entrance, the exit lifts and toilets. We will be adding social distance stickers on the ground for guests queuing to observe.
• Within the restaurants, tables will be safely distanced to ensure guests and our staff are social distancing, in line with guidelines.
• We will ensure waiters are limited to a set number of tables to reduce interaction with multiple diners.
• We will be only accepting card payments to limit touchpoints.

We look forward to welcoming you to Sky Garden.

Preparation of food will be a critical element to the new way we work. We have introduced the following elements in addition our previous (pre COVID-19) stringent health and safety procedures:

• Face and beard masks
• Hair nets
• Gloves
• Additional food preparation training to enhance our rigorous processes and ensure all staff are 100% sure of procedures
• Daily temperature checks
• Enforcing a 14-day quarantine for those travelling from outside the UK
• New SOPs have been implemented to ensure the exceptional cleanliness of crockery and tableware

External suppliers and deliveries will follow our detailed procedures. Each business providing a pledge that no delivery individuals have COVID-19 symptoms.

On re-opening we will be following all government guidelines and requirements. We will be committing to the following:

• A safe distance, in line with government guidance, between tables to ensure our staff can safely move between tables and provide the best service to diners as possible.
• Guests will be shown to their table at a safe distance, in line with government guidance.
• There will be floor signage outside the toilets to ensure guests maintain their distance when waiting to use the facilities.
• We have increased the frequency of our full venue cleaning schedule – all tables and surfaces will be cleaned with hospital grade disinfectant between every sitting.
• We have installed additional hand sanitisation units through the restaurant for staff and guests use.